Privacy Policy

1. Data Controller

The person responsible for data processing on this website is:

2. What Data is Collected?

When you visit our website and use our contact and booking forms, the following personal data may be collected:

• First and last name
• Email address
• Phone number (optional)
• Desired travel dates (arrival & departure)
• Number of guests
• Messages and enquiries you send us
• Technical data (IP address, browser type) through cookies

3. Purpose of Data Processing

Your personal data is used exclusively for the following purposes:

• Processing and confirming your booking request
• Communication regarding your stay
• Sending payment information after booking confirmation
• Responding to your contact enquiries

4. Legal Basis

The processing of your data is based on the following legal grounds:

• Art. 6(1)(a) GDPR — Your explicit consent (e.g. when submitting a contact form)
• Art. 6(1)(b) GDPR — Performance of a contract or pre-contractual measures (booking processing)
• Art. 6(1)(f) GDPR — Legitimate interests of the operator (website operation)

5. Data Sharing with Third Parties

Your personal data will generally not be passed on to third parties, unless:

• You have given your explicit consent
• The transfer is necessary for booking processing (e.g. Lodgify booking system)
• There is a legal obligation to disclose the data

Our booking system is provided by Lodgify. Information on data protection at Lodgify can be found at: lodgify.com/privacy-policy

6. Data Retention

Your personal data will only be stored for as long as necessary for the purposes mentioned above or as required by statutory retention periods.

Booking data is retained for 7 years in accordance with Austrian tax retention requirements. Contact enquiries are deleted after the communication is complete.

7. Cookies

This website uses cookies. Cookies are small text files stored on your device. We use:

• Technically necessary cookies — required for the operation of the website (no consent required)
• Analytics cookies — only with your explicit consent

You can disable or delete cookies at any time in your browser settings.

8. Your Rights (GDPR)

You have the following rights regarding your personal data:

• Right of access — You can request information about your stored data at any time
• Right to rectification — You can request the correction of inaccurate data
• Right to erasure — You can request the deletion of your data ("right to be forgotten")
• Right to restriction — You can request the restriction of processing
• Right to data portability — You can receive your data in a commonly used format
• Right to object — You can object to the processing of your data
• Right to withdraw consent — You can withdraw consent given at any time

To exercise your rights, please contact: booking@panoramaferienhaus-breitmoos.at

9. Right to Lodge a Complaint

You have the right to lodge a complaint with the competent data protection supervisory authority:

10. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy as necessary to always comply with current legal requirements. We recommend that you visit this page regularly to stay informed about any changes.